MOTUS HEALTH & PERFORMANCE TERMS & CONDITIONS 

 

OUR COMMITMENT

We are movement-based health practitioners that offer Physiotherapy, Massage and Exercise Physiology and Personal Training with an end goal to restore your health and optimise your performance. 

Our motivation and our commitment are seeing you reach your goals and the journey you go on to achieve those goals, both during and after our time together. Those goals may be to reduce pain, rehabilitate back from injury, return to movement or sport or even climb a mountain! We are here to help you get to your finish line in the most appropriate and individual way possible.

 

CANCELLATIONS OR MISSED APPOINTMENTS

We understand things can change, however, appointment cancellations within 24 hours can result in another client missing an opportunity to better their health. Late cancels or missed appointments can incur a fee of 20% of the consultation.

To cancel your appointment, please click on the link on your email appointment confirmation or simply call reception at 02 9971 5194.

CONTACT

For any questions regarding our Terms and Conditions please contact:

Motus Health & Performance

Address: 15/1 Thew Parade, Cromer NSW 2099

Telephone: (02) 9971 5194

Email: [email protected]

MOTUS HEALTH & PERFORMANCE – 2024 TERMS AND CONDITIONS

 

Buy one Exercise Physiology session as a new EP client, get one session free.
Buy one CrossFit Recovery Package, get one free.
Buy one Physio session with Joa, get one free.

The following Terms & Conditions apply:

Exercise Physiology  – Buy One Get One Free Offer

Book an Initial Exercise Physiology Consultation, receive your program delivery appointment free

  1. Offer valid to new EP clients only, and is not valid to returning EP clients who have had an active session within the last twelve months.
  2. Offer can only be redeemed once per client.
  3. Not valid in conjunction with any other offers.
  4. Not redeemable for cash.
  5. Not transferable.
  6. The promotion commences January 25th and ends February 29th 2024.
  7. The second free session with the EP is only valid on full payment and attendance of the first session, and will remain valid for 2 weeks from the date of the first session.

Mechanics of Membership Confirmation:

  1. New clients which meet the above conditions should click on the Ad or PPC link with the offer present and book an ‘EP Initial Consultation’ through the Cliniko booking system.
  2. New clients that enquire through alternate referral pathways, not through the paid channels, will be informed of the offer and receive their follow up consultation free also.
  3. On payment and attendance of the first session by an eligible client, the second free session will be booked by the treating clinician as a ‘NEW CLIENT PROMO Exercise Physiology appointment’, with attached billable item (202) New Client Promo Exercise Physiology.

 

 

Physiotherapy with Joa Aitken – Buy One Get One Free Offer

 

  1. Offer valid to new and existing Motus clients.
  2. Offer is only valid for new bookings with Joa Aitken.
  3. Offer can only be redeemed once per client.
  4. Not valid in conjunction with any other offers.
  5. Not redeemable for cash.
  6. Not transferable.
  7. Promotion commences January 25nd and ends February 24th 2024.
  8. The second free follow up consultation is only valid on full payment and attendance of the first session, and will remain valid for 2 weeks from the date of the first session.

Mechanics of Membership Confirmation:

  1. New clients which meet the above conditions should click on the Ad or PPC link with the offer present and book the Physiotherapy appointment with Joa Aitken through the Cliniko booking system. ‘Initial Consultation / New Area’
  2. New clients that enquire through alternate referral pathways, not through the paid channels, will be informed of the offer with the terminology ‘to welcome our newest physio Joa, book and Initial Consultation and receive your follow up appointment free’.
  3. On payment and attendance of the first session by an eligible client, the second free session will be booked by Joa as a ‘NEW CLIENT PROMO Physio Follow up’, with attached billable item (505) “Physiotherapy Follow up Consult – New Client Promo $0”. This appointment type will not appear online as only booked by us.

 

 

CrossFit Recovery Package – Buy One Get One Free Offer

 

  1. Offer valid to new and existing Motus clients.
  2. Offer can only be redeemed once per client.
  3. Not valid in conjunction with any other offers.
  4. Not redeemable for cash.
  5. Not transferable.
  6. Promotion commences January 15th and ends February 14th 2024.
  7. The second free recovery session with the clinician is only valid on full payment and attendance of the first session, and will remain valid for 3 months from the date of the first session.

Mechanics of Membership Confirmation:

  1. New clients which meet the above conditions should click on the Ad or PPC link with the offer present and book the CrossFit Recovery appointment through the Cliniko booking system.
  2. Alternatively for new clients not coming through paid channels requesting a recovery package to meet CrossFit training needs, our reception staff will inform individuals who have enquired via phone, email or walk-in that they are eligible for this offer and will book them in. On payment and attendance of the first session by an eligible client, the second free session will be applied in our system to your account.